Workflow automation
for Auto body shops.
Keep repair coordination out of limbo.
Cash-pay repairs and insurance claims have different approval steps. Track supplements, parts, and customer updates around the estimator’s decisions.
Start with work you recognize.
Repair intake
Identify the vehicle, customer, and payment path.
Supplement tracking
Record submission and decision status for the estimator.
Parts coordination
Show which delivery or approval is holding up the next handoff.
Supplement decision to repair coordination.
An example to work through with your team.
A response to a submitted supplement is received.
Match it to the vehicle and current repair order.
Have the estimator review and record the decision.
Update the customer and the person responsible for parts or scheduling.
Has the estimator confirmed the approved next step?
Clear to continueRecord the confirmed next action and move to the appropriate handoff.
Exception to handleKeep the repair coordination pending and assign the unresolved decision to the estimator.
- Accountable owner
- Estimator
- Useful outcome
- A repair order with an explicit next action and matching customer update.
Get the rules clear.
- How does cash-pay work bypass the claim path?
- Who confirms the supplement decision?
- What happens when a required part is backordered?
Start with the work you already know. Steve, your AI process designer, helps you choose a process worth automating, map its handoffs and decisions, and create a phased build plan. Connection options and permissions need checking during implementation. You can continue building with his guidance.
Explore the next step.
Is answering the phone the immediate need?
Katie is the managed AI receptionist service. Try a demo for your business and arrange a kickoff with Evan, Aperture’s founder.
Meet Katie and try the demo →